Today, we have options in how we want to communicate: mobile, social, video, messaging, etc. In creating a great Customer Experience (CX), progressive companies are following their customers’ communication preferences,
There’s a not-so-secret ROI for collaboration technology, when you pull back just the known layers of benefits. Companies are still realizing new gains from incorporating collaboration tools into their day-to-day
New API Services for the Unified Communications and Contact Center Experience with Customizable Capabilities Leveraging APIs, Number Programmability solves business needs that can’t be addressed easily in most off-the-shelf, unified
1. Start your conversation. Whether you’re meeting as a group internally, dialing prospects, or fielding support calls, sentiment analysis begins as soon as you kick off. 2. Pinpoint audio transcription.
Source: robinpowered.com According to a CBRE survey, two-thirds of companies plan to have an activity-based and shared desk workplace strategy by 2020. Is your company making the transition, too? Activity-based