Why CIOs are Switching to Hybrid IT Solutions
Source: ©2015 CenturyLink. As CIOs know all too well, the continuously accelerating pace of business change is driving extreme demand for IT infrastructure agility. New competitors continually emerge as the
Go Beyond Call Recording
1. Start your conversation. Whether you’re meeting as a group internally, dialing prospects, or fielding support calls, sentiment analysis begins as soon as you kick off. 2. Pinpoint audio transcription.
Why Companies are Moving to Activity-Based Workspaces
Source: robinpowered.com According to a CBRE survey, two-thirds of companies plan to have an activity-based and shared desk workplace strategy by 2020. Is your company making the transition, too? Activity-based
5 Best Practices for Transitioning from Legacy Voice to VoIP and UC&C
Source: ©2018 CenturyLink. All Rights Reserved Voice communications are undergoing a profound shift, with many organizations replacing legacy telephony services and technology with Voice over IP (VoIP) and Session Initiated
You’ll Have Them at “Hello.”
Manage your companies inbound calls efficiently and seamlessly with our resilient, full-featured call center. Builtin-features enhance call agent mobility, productivity and supervision and often minimize additional hardware, software and up-front
Empower Your Law Firm Efficiency
The average law firm misses out on thousands of dollars in revenue every year, by manually tracking phone calls or spending valuable time invoicing for services. MVDconnect’s unique partnership with