When it comes to maintenance, support, and management of your communications systems, MVDconnect has the resources and proven track record that businesses are looking for. Let us review your current support plan, and help you save up to 50%!
SNMP – Simple network management protocol is supported on almost all device types. MVDconnect uses SNMP to understand alarms and their complexity from systems on your network. SNMP may indicate when systems have a critical service outage as a result of carrier outages, disk space utilization, or a myriad of other potential issues.
MVD guarantees remote response time of two (2) hours and to be on-site within four (4) hours in an emergency situation.
These times may be different in your individual contract as some companies require accelerated or slower requirements.
We actively monitor your IT infrastructure around the clock — regardless of your level of service.
MVD offers free Remote Moves, Adds, Changes, or Deletes for all of our PBX maintenance customers.
The quantity of preventative site visits and Quarterly Business Reviews provided per year is based upon the size of the system and the critical nature of the system within the organization.
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