avaya-business-partner-transparent

Why Choose MVD Connect as Your Avaya Business Partner?

Enterprise-Level Expertise & Solution Architecture
At MVD, our team of Avaya experts and solution architects boasts over 25 years of Avaya design experience. Our solutions are born out of a deep understand of and alignment with Avaya and its longstanding industry practices. With this, we’ll help you maximize value without unnecessary costs.
Comprehensive, Proactive Maintenance
Proactive maintenance is crucial for enterprise-level communication systems. We offer tailored maintenance that goes beyond routine checks, incorporating advanced diagnostics, predictive analytics, active monitoring, and a vast supply of spare parts in our state-of-the-art technical center. We’ll use every tool at our disposal to optimize your systems and keep your business ahead of potential issues.
Avaya-Certified Security & Compliance
Security is a non-negotiable priority in modern communications. As your Avaya Business Partner, we ensure that your systems are not only compliant with industry standards but are fortified with cutting-edge security protocols. We help you safeguard your enterprise communications both on the ground and in the cloud.
Seamless, Secure Migration Services for Enterprises
Migrating to a cloud-based solution can be a major challenge. We specialize in executing seamless migrations by protecting and maintaining your legacy environment, ensuring minimal disruption to your operations. We also provide consulting for the design and deployment of new solutions, both hybrid and 100% cloud-based.
Deep Avaya Integration for Customized Solutions
Every enterprise has unique needs, especially with communications. We work closely with Avaya to integrate solutions with your existing infrastructure. Whether configuring existing systems or deploying new ones, we’ll tailor your environment to meet your needs and maximize ROI.
Priority Access to Avaya Resources
As an authorized partner, we have priority access to Avaya’s technical resources, updates, and tools, enabling faster resolution times and access to the latest technology and innovations.

Why Avaya is the Unmatched Leader in Enterprise Communications

Leading the Industry in Unified Communications
Avaya continues to lead the market in Unified Communications and Contact Center solutions, providing enterprises with scalable platforms that enhance productivity and customer engagement. Avaya’s solutions are designed to meet the demands of large-scale organizations.
A Heritage of Innovation
Founded in 1992, MVD has contributed to the evolution of the communications landscape alongside Avaya. We've helped Avaya’s enterprise solutions remain at the forefront of technology, delivering the tools modern businesses need to thrive no matter how the market changes.
Proven Business Reliability
Avaya’s earned its reputation for reliability. Organizations around the world rely on Avaya systems to support their critical operations, confident in the knowledge that these systems deliver high level performance. This includes Fortune 100 companies like 3M, Capital One, and Valero.
Enterprise-Grade Security
In an era of increasing cyber threats, Avaya places security at the core of its enterprise solutions. Its comprehensive security features are designed to protect large-scale communication environments from sophisticated attacks, especially in the cloud.

Our services

Enterprise PBX Maintenance
Support tailored to the demands of large-scale Avaya systems, including industry-leading SLAs and access to spare parts and tier III engineers.
Enterprise PBX Migration
Expertly managed migrations that align with Avaya’s best practices, designed to minimize disruption and maximize security.
Consultation & Strategic Planning
In-depth consulting services that ensure your communication systems support your enterprise objectives.
24/7 Enterprise Support
Around-the-clock support from Avaya-certified experts, providing immediate assistance and peace of mind.

Testimonials

Check out what our customers are saying:

“I want to THANK YOU for the wonderful solution you and your team provided us for our new URUS office in Madison. We had a large group meeting (28 people in a room designed for 24) yesterday in the Board Room and the video wall and technology was a huge hit. The schedule to complete this project was EXTREMELY tight but your entire team worked diligently to make it happen. So THANK YOU!”

Troy Klement, CIO of URUS

“The collaboration solutions have allowed for our remote staff to attend meetings seamlessly. Our nurses can stay at their stations and still participate. We’re able to more efficiently hold meetings for our budgets, strategic planning, and resolve outcomes of issues. Being able to have a never-ending, scrolling whiteboard is so useful! MVDconnect has been there for us every step of the way. The other guys sold us tech and left!”

CEO of  large local hospital in Cincinnati, OH

Get Started with MVD CONNECT Today

Contact us today to learn how we can support your Avaya PBX maintenance and migration needs.

Request a Free Consultation