Today, we have options in how we want to communicate: mobile, social, video, messaging, etc. In creating a great Customer Experience (CX), progressive companies are following their customers’ communication preferences,
There’s a not-so-secret ROI for collaboration technology, when you pull back just the known layers of benefits. Companies are still realizing new gains from incorporating collaboration tools into their day-to-day
Businesses are evolving and technology needs are too. No more is it the job of IT to simply find a solution, implement it, and then make sure that it keeps
New API Services for the Unified Communications and Contact Center Experience with Customizable Capabilities Leveraging APIs, Number Programmability solves business needs that can’t be addressed easily in most off-the-shelf, unified
1. Start your conversation. Whether you’re meeting as a group internally, dialing prospects, or fielding support calls, sentiment analysis begins as soon as you kick off. 2. Pinpoint audio transcription.
Source: robinpowered.com According to a CBRE survey, two-thirds of companies plan to have an activity-based and shared desk workplace strategy by 2020. Is your company making the transition, too? Activity-based