A Simple, Powerful, Unified Communications Solution

Avaya IP Office

Accelerate growth and transform your business with a complete, integrated solution — collaboration, mobility, multichannel contact center, security, video, and support services — all from a single source.

Market-Leading Business Communications System

  • Create a seamless collaboration experience. Avaya’s all-in-one flexible IP Office platform delivers telephony, messaging, conferencing, contact center, video, and unified communications.
  • Use one app for all your communication and collaboration. The Avaya Equinox® Experience on IP Office gives you chat, calling, sharing, and meetings–even virtual meeting rooms in the cloud. We put UC in the applications, browsers, and devices that you use every day.
  • Bring productivity to every desktop with a complete range of devices and phones that takes your communications options from good to great.
  • Understand what goes on in your business. Detailed tracking and reporting let you understand how all your inbound and outbound calls are treated.
  • Protect your communications investment with a solution that easily and affordably scales as your communication needs change—support from five to 3,000 users.
  • See how easy it is to upgrade. Considering a move to the Cloud? Looking for ways to keep mobile employees engaged and productive? An upgrade to IP Office includes access to new capabilities and flexible deployment options across on-premises, cloud, or a hybrid combination of both.

Are You Fully Engaged With Your Employees and Customers?

That’s the question many small and midsize businesses and branch offices face. Employees are scattered to the winds. So are clients. Today’s office can be a kitchen counter or an airline seat. Mobile devices reign supreme. The workforce — the entire working world — is fractured, fluid, and moving at a relentless, furiously fast pace.

With Avaya IP Office, you will be

Engage with your employees and customers like never before. Respond immediately. Share information, anytime, anywhere, via any device. You’ll have the power of a unified communications system that lets you engage everyone — your people, your customers, your partners. A system that’s incredibly sophisticated, yet remarkably simple to use. Go ahead and grow — IP Office is fully capable of handling up to 3,000 users in a single site or across multiple sites.

With Avaya, you have a complete, across-the-board solution that brings it all together. From telephony and video to mobility and contact center applications, to networking, security, and ongoing services, Avaya IP Office will help give your business a competitive edge. Let you do more, with less. Drive profitable growth, without driving up costs. Perform better now and in the future.

A Purpose-Built System

Accelerate growth and transform your business with a complete, integrated solution—collaboration, mobility, multichannel contact center, security, video, and support services—all from a single source.

Business Communications Providing Collaboration Everywhere

Enable unbound commerce regardless of place, time, device, or application. Employees can engage anywhere and anytime to capture opportunities and create value.

Administration Made Simple

Eliminate IT headaches by centrally managing your IP Office solution with web-based administration, whether you have five users or 3,000, in one location or across up to 150 sites around the world.

IP Office Edition Comparison

Features and Scalability Basic Edition Essential Edition Preferred Edition Server Edition IP Office Select
Single Site Users 100 384 384 1,500 3,000
Total System Users 100 1,000 1,000 2,000 3,000
Networked Sites N/A 32 32 32 150
Total Unified Communication Users N/A N/A 384 750 3,000
Mobility, Access, and Integration          
Mobility Basic Enhanced Enhanced Enhanced
Avaya Communicator    
Web Based User Portal    
Lync, Outlook, and Salesforce.com    
Ad Hoc Users 64 128 128 256 512
Meet-Me Users 0 0 128 256 512
Conference Scheduling    
Web Collaboration    
System Key IP IP IP IP
Voicemail Basic Basic Pro Pro Pro
Call Recording    
Auto-Attendant Quantity 9 40 Unlimited Unlimited Unlimited
Number of Receptionists 0 4 4 32 50
Main Deployment Method Appliance Appliance Appliance Software Software
Active Directory Integration        
Centralized Licensing      
Contact Center Support    
Avaya Aura® Branch      

"We were able to repurpose the IP Office and build on it. Avaya has saved us a bundle."

Read the Case Study on how Golden Crest Assisted Living leveraged their existing technology, while simultaneously gaining Cloud capabilities to serve their communication needs. Read More