Telecommuting: The New Office Space
_x000D_ With more and more people working from home or at their local coffee shop, the concept of the traditional office is under attack. Businesses and organizations from across the United
Unwavering Support in the Face of Manufacturer Changes
Last week, speculation resurfaced of a possible bankruptcy filing and call center software sale from Avaya in an attempt to pay off their long-term debt of $6 billion. The future
How Social Media has Forever Changed Customer Service
The customer service of today is entirely different from the customer service of five years ago, and it will continue to change and evolve beyond what it is now. Social
Local business MVDconnect helped American Cancer Society _x000D_ reach goals at 12th Annual Cincinnati Golf Classic
Cincinnati-native MVDconnect proudly helped the American Cancer Society (ACS) raise over $340,000 at their 12th Annual Cincinnati Golf Classic this year._x000D_
Is Your Head in the Cloud?
It was only a few years ago when business demand for Cloud services started to rapidly increase. Cloud vendors are experiencing growth rates of 50% or more each year, according
MVDconnect Shatters Expectations at Midmarket CIO Forum
This past weekend was the Midmarket CIO Forum by Boardroom Events in San Antonio, Texas. This reoccurring networking event allows for IT Executives and Solution Providers from across the US
MiContact Center Business
With Mitel's MiContact Center Business, businesses can put their customers first and drive customer satisfaction. See how you can transform your customer experience strategy in these videos showcasing how today's
Mason Restaurant Needed Quick Communications Answer
_x000D_ Abuelo's Mexican Food Restaurant needed help when their_x000D_ communications system died in their Mason, OH location._x000D_