Do carrier issues take up too much of your time?

Managing all aspects of your network can be challenging, expensive, and most importantly, time-consuming. But with MVDconnect, it doesn't have to be. We have been managing carrier services nationwide since 1992, relieving companies from the headaches associated with their phone and internet providers when problems arise.

On average, IT employees spend hundreds of hours every year communicating with their telecom carriers. Choosing MVDconnect to manage your carrier services allows you to say goodbye to phone calls, emailing, and troubleshooting and enables you to properly invest those hours into what's most important — your business.

Working With MVD

MVD executes a four-step assessment and recommendation process with each client.

  1. Assess voice and data needs
    Our first step is always to develop a thorough understanding of your telecom needs, both present and future. This serves as the lens through which we assess current provider relationships, and it informs any recommended changes. This initial meeting also serves as our opportunity to gather invoices and contracts from current providers to initiate the audit.
  2. Audit current local, long distance, and data invoices and contracts
    MVD can exact substantial savings from existing providers through the audit process. This includes identifying and rectifying any current billing errors, eliminating unauthorized or extraneous fees, and identifying rate reduction opportunities with the clients' current provider(s). MVD will manage all communication and negotiation with the provider.
  3. Identify alternative suppliers for the clients' telecom services
    MVD maintains relationships with over 90+ telecom providers which we screen with consideration of quality, cost, service capability, and the financial stability of the provider. Our analysts match our clients' needs with the optimal preferred vendors to form our recommendation.
  4. Provide a formal recommendation/implementation
    After MVD presents the recommendation document, we implement approved changes on behalf of our clients, both with existing vendors, and any new vendors which may be added to the mix.

Benefit from our Carrier Relationships

For 25 years, MVDconnect has been partnering with more than 90 national and international carriers. Our executive-level relationships with carriers and vendors gives us direct access to top level technicians. When an issue arises with your service, contact us and we'll take it from there, giving you a single point of contact.

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