Flexible Infrastructure

All-In-One Communication

Your business deserves the flexibility to make decisions and serve your clients based on your objectives, versus working within the limitations of your current technology infrastructure.

Let us help you design your custom Cloud VoIP solution, that provides and includes all the important features and benefits you need to be truly productive.

Cloud or Hybrid Approach (On-Premise and Cloud VoIP)

Unified Communication As a Service (UCaaS), including Voice, Video, Messaging, Conferencing, and Meetings.

Reduce Phone Costs.

Salesforce, Google, Microsoft Office 365, Skype for Business, and more

Integrated Voice, Webchat, Email, Fax, and reporting capabilities.

Choose features you need; adapt and change seamlessly as your company grows.

Reliable Unified Communications Built for Business

Connect Virtually Anywhere

Gain powerful features that deliver value by giving you the right balance of flexibility and control, so you can work smarter, collaborate easier, and take care of business on the go.

  • Easily switch between desktop and mobile devices
  • Collaborate anywhere with robust conferencing tools and team messaging
  • 99.999% uptime reliability maximizes your business’ productivity
  • Easy to scale as your business grows — no unexpected costs!

Integrate with many of the most widely used cloud-based applications to make your workforce even more productive.

Hosted VoIP
Mobile Integration
IM/SMS Messaging
Business Application Integrations
CRM & Collaboration
Call/Contact Center
HD Video Conferencing
Audio Conferencing
Web Conferencing
UC Client (Softphone)
Unified Messaging
Call Monitor and Recording
Application Development
On-Premise Phone System + Cloud VoIP Capabilities

Hybrid

Maybe you'll need the best of both worlds. A Hybrid system takes the benefits of both systems, allowing businesses to use their own hardware and keep control of their communication platforms in-house, but also gain the benefits of the cloud. This system allows other branch locations of a company to use the same cloud service, without having to establish it’s own communication infrastructure.

"We were able to repurpose the IP Office and build on it. Avaya has saved us a bundle."

Read the Case Study on how Golden Crest Assisted Living leveraged their existing technology, while simultaneously gaining Cloud capabilities to serve their communication needs. Read More

LET'S GET YOU THERE

ARE YOU READY FOR CLOUD?

We see it for many of our customers - now is the right time to move to the Cloud. You want the speed and flexibility of new technology, the tools and capabilities that unlock better collaboration, and you want it all in a process and price that enables you to unify your entire business.

-Receptionist
-High Definition Voice
-Instant Messaging
-Full Mobility (anytime, any device)
-Call Recording
-Video
-Meeting and Collaboration Spaces
-Integration into SalesForce, Microsoft, Google, Skype

Any Device, Anywhere

Cloud Unified Communications

Our solution has everything you need—phones, apps, messaging, conferencing, video, even your own team meeting space... all in a single, flexible platform.

-Cloud-based Flexibility - Purchase only what you need, and add or remove features at any time.
-Scalable - The platform grows with you, whether all your users are in one location, or multiple.
-Security - High availability and secure communication without complexities.
-Mobility - Remote staff gain in-office capabilities from virtually any device.
-Business Application Integration - Embed the platform into the applications you already use,
like Google Apps, Office 365, Skype for Business, Lync, and Salesforce.
-Team Meeting Space - Cloud-based team collaboration and meeting space, accessible anywhere.

Built for Business

Enhance Customer Experience and Realize New Business

Utilize high deliverability and global Messaging, Voice, and Chat communications to enable new ways to interact with your customers and redefine their experience. With expert support, you can abstract the complexity of communications and innovate faster.

Messaging and Chat
Make each message count as an opportunity for your customers and your business.
Voice
Reimagine voice interactions to redefine your customer experiences.
Authentication
Enhance security and privacy — and create seamless login experiences.
Notifications Based on Geography

Doing Business with Geofencing

Be notified when a customer is on their way and prepare food just in time for pickup. Send a text to your customer when your service vehicle is 15 minutes out. Have your emergency team ready for when an ambulance arrives. Geofencing and other geolocation services can bring your customer experience to a whole new level.

  • Improve quality
  • Improve customer experience
  • Increase revenue
Complete Communication Process

Market Where Your Customers Communicate

SMS text and MMS (picture messaging) are captivating, and delivered through the single device that never leaves our sides, our mobile phone.

  • Short codes enable you to send hundreds of messages per second
  • Landline texting allows your customers to call or send an SMS to your existing business phone number
  • Engage your subscribers with bulk texting, two-way texting, mobile voting/survey, appointment reminders, etc.
  • Smart targeting ensures every message is personalized and relevant to each recipient

Reach Out to Learn More

Cloud VoIPMobile IntegrationMessaging and ChatGeofencing

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